Contact information

Company Information – Shoe United (Australia)

Welcome to Shoe United. This website is operated by Shoe United, an international specialist in curated lighting solutions. We are dedicated to providing a high-quality, reliable, and customer-focused online shopping experience for our Australian customers.

Our Commitment to Australia

Although we are headquartered in the United Kingdom, we provide a dedicated service to the Australian market, ensuring that all products, shipping procedures, and customer guarantees comply with the Australian Consumer Law (ACL) and Google Merchant Center standards.

Business Details

Registered Office (Non-Return Address)

Lamp Genie 122 Pen park road Bristol, Avon BS10 6BP United Kingdom

⚠️ Important Notice regarding Returns: The address listed above is a registered business office only and is NOT a return address.

  • Do not send products to this address; they will not be processed or refunded.
  • To initiate a return, please contact our support team at Support@shoeunited.com.
  • We will provide you with the correct Australian-compatible return instructions and the appropriate warehouse address.

Transparency & Compliance

  • Pricing: All prices displayed for Australian customers are in AUD.
  • GST: Where applicable, prices include 10% GST in accordance with Australian tax regulations.
  • Consumer Rights: We fully honor your rights under the Australian Privacy Principles and the Competition and Consumer Act 2010.